Click here to read my story of the week IceSave went bust.
7th October 2008
Lots of people are finding this page due to Iceland nationalising Lansbanki, the parent company of IceSave. This is my honest take on the situation:I am anxious and feel physically sick. I have savings with IceSave and am worried I may lose them.
That said, IceSave accounts are covered by a guarantee from Iceland's equivalent of the FSA (up to around 21'000 Euros) with the remainder (up to £50'000) covered by the FSA's compensation scheme.
Unfortunately, Iceland's economy is quite poor and it could be that the Icelandic government create legislation to renege on this deal.
For me it is the "not-knowing" that is worrying. I hope we get some sort of clarification soon.
Update 12:13 - The FSA say we will probably have claim compensation. Fortunately, we should be able to do this through one form from the FSA.
Update 12:28 - Here is great article from the Motley Fool, giving the low-down on the situation with both IceSave and Kaupthing.
Update 13:07 - I just got off the phone with the FSA. There is currently no procedure for claiming compensation because IceSave, at present, have not gone into liquidation (although this is likely in the near future). We are waiting for an official response from the Icelandic government as to whether IceSave will go into liquidation or be nationalised. We will not know how to proceed until this announcement is made.
Update 14:13 - Another interesting article about the situation from The Times.
8th October 2008 - Still no updates from the Icelandic Government. In the meantime, here is a useful Q&A from the BBC News team.
Update 9:00 - Some very encouraging news from Chancellor, Alistair Darling - He says he will back IceSave Savers.
26th October 2008 - The FSCS reveal most of us should have our money back the end of November. They will write to all account holders over the next week or so.
I've been using an IceSave Savings Account for about two months now and I've had a lot of people asking what I thought of it, so here's a review of the product and my impartial opinion.
The Bank
The IceSave account is operated by a subsidary of Landsbanki based in Reykjavic, Iceland. Landsbanki is a well-established (and the oldest) bank in Iceland, so bankruptcy is very unlikely (Update: I was wrong!). They also subscribe to the Banking Code, which creates, ensures and enforces fair dealing and good banking practices to consumers.
The Account
The two main reasons I opened an IceSave account were its fantastic interest rate (currently 5.45% gross, 4.36% NET for basic-rate tax payers) and the guarantee that the interest rate would stay at least 0.25% above the Bank of England base rate. The base rate increased to 5.25% this week, which means the IceSave interest rate will go up to at least 5.5% very soon. The guarantee lasts until October 2009.
You can opt for interest to paid monthly which reduces the gross interest rate to 5.32%.
The IceSave account is open to all UK residents aged 18 or over for savings between £250 and £1 Million.
It is an online savings account, so you don't receive much post from them and can view transactions 24 hours a day.
Opening an Account
To open my account, I simply visited their website and filled my details into their online application form. I also set up a Direct Debit with them for transferring funds to the IceSave account from my current account.
A few days later, I received my welcome pack and login details and went straight to their website. I logged in and changed my account so it paid interest monthly before setting up a small Direct Debit of £300. Just under a week later, the money was in my IceSave account so I transferred the remainder of my savings over, which again took about 5 days.
Online Banking
The login procedure for IceSave's online banking consists of two parts. Firstly a username and password is required (this is sent through the post when you open an account). Secondly, you have to select three characters from either a memorable name, date or place (you choose these when you are opening an account).
The first screen after logging in shows your current balance and has links to view your statement, change your details, make a transaction or log off. The interface is simple and uncluttered and very easy to navigate. Performing any action is pretty much self-explanatory.
Conclusion
On the whole, my experience of the IceSave account has been a good one. I've experienced no problems, transactions have been quick and operating the account is painless. I've never had to call up customer services, so I can't comment on that however, I did have a small query that I sent them via e-mail that took about a week for them to respond to. I would have expected it to be quicker but that is my only gripe.
I'm very happy with my IceSave Savings account and expect to continue using it in the long-term.
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